Front Office Assistant

2 weeks ago

George Town, Malaysia Hotel Continental Penang Full time

**Job Summary**

We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay.

**Responsibilities**
- Greet hotel guests; answer any questions or concerns
- Up Selling guest rooms and promoting hotel services
- Handle check-in and check-out
- Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
- Communicate with Housekeeping departments to make sure current information on status of rooms.
- Process payments for the departures.
- Confirm and update reservations, including entering data into online system.
- Assist with reservation requests from guest and determine the rooms available to meet customers' expectations and desires.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Uphold appropriate departmental standards of quality/timing.
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
- Handover shift
- Count and take the cash float money from the previous shift.
- Ensure compliance with all related policies procedures.
- Ensure comfort to guests and customers through reservation services.

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM2,000.00 per month

Schedule:

- Afternoon shift
- Day shift
- Holidays
- Night shift
- On call
- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- WILL YOU BE ABLE TO STAND FOR 8HOURS ?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Office Assistant: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

  • Front Office Assistant

    2 days ago

    George Town, Penang, Malaysia Loop On Leith George Town Penang Hotel by Compass Hospitality Full time 3,000 - 6,000 per year

    Company DescriptionLoop On Leith George Town Penang Hotel by Compass Hospitality is a trendy, stylish boutique hotel located near George Town, Penang, a UNESCO World Heritage Site. The hotel offers modern, cosy guestrooms with free Wi-Fi and beautifully designed bathrooms, perfect for relaxation.Loop On Leith is the ideal gateway and getaway destination in...

  • Assistant Front Office Manager

    2 days ago

    George Town, Penang, Malaysia Capri by Fraser Full time 30,000 - 60,000 per year

    Company DescriptionCapri by Fraser is an innovative accommodation concept by Frasers Hospitality designed for the modern e-generation traveler. It blends the best of lifestyle hotel and serviced residence features, providing guests with customizable services and full comfort. Capri by Fraser breaks away from the norms of traditional hotels by offering...

  • Assistant Front Office Manager

    1 week ago

    George Town, Malaysia Macalister Hotel by PHC Full time

    Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

  • Assistant Front Office Manager

    1 week ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25112169 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

  • Assistant Front Office Manager

    2 days ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24175210 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

  • Front Office

    2 days ago

    George Town, Malaysia REUNION ASIA SDN. BHD Full time

    _**Hiring Hotel Front Office**_ We are looking for an enthusiastic and professional Front Office to join our team. As the first point of contact for our guests,you will play a crucial role in creating a positive and welcoming experience. **Responsibilities**: - Greet and welcome guests with a friendly and professional demeanor. - Handle check-ins,...

  • Junior Front Office Assistant

    1 week ago

    George Town, Malaysia Classic Mood Sdn Bhd Full time

    **Responsibilities**: - Front Office Assistants perform day-to-day administrative tasks in office environments. They schedule and confirm appointments, direct incoming calls, and welcome visitors. They may also be required to handle basic inquiries and sort mail.**Benefits**: - EPF - SOCSO - Annual Leave

  • Duty Manager(Front Office)

    2 weeks ago

    George Town, Malaysia M SUMMIT SDN BHD Full time

    Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

  • front office

    2 weeks ago

    George Town, Penang, Malaysia REUNION MANAGEMENT SDN. BHD Full time 24,000 - 60,000 per year

    Hiring Hotel Front OfficeWe are looking for an enthusiastic and professional Front Office to join our team. As the first point of contact for our guests,you will play a crucial role in creating a positive and welcoming experience.ResponsibilitiesGreet and welcome guests with a friendly and professional demeanor.Handle check-ins, check-outs, and room or...

  • Front Office Manager

    2 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**24176654 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia, 10400 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...