Customer Service

1 week ago


Johor Bahru, Malaysia Agensi Pekerjaan Synergy Staffing Full time

**Company**: DSV SOLUTIONS (DC) SDN BHD

Location : 182-01 & 182-02, JALAN ADDA 7, TAMAN ADDA HEIGHTS, JOHOR BAHRU

Position : CUSTOMER SERVICES, TROSPORTATION

Qualification:

- Must possess at least at Diploma or Bachelor degree in any field.
- 1-3 years of working experience in the related field will be added advantage.
- Experience in Freight forwarding environment and knowledge of custom procedure is ideal.
- Good computer skill in Microsoft Office, Microsoft Excel, Power Point and Microsoft Outlook

Job Description:

- The trucking officer is assist in daily operation of transport service as requested by customer.
- Responsible for the logistic operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations.
- The trucking officer must work closely with operation team in planning and manages their service to customer, to ensure the efficiency and effectiveness of the trucking service to meet customer satisfaction.
- Understand customer requirement and ensure the smooth facilitation of processing of customer’s shipment within Standard Operating Procedure (SOPs) and timeframes.
- Report to HOD for any discrepancy or issue.

**Job Type**: Temporary
Contract length: 6 months

Pay: RM2,500.00 - RM3,000.00 per month

Work Location: In person


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