Customer Service Lead

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

Company OverviewA pioneer in the specialty oils and fats industry is seeking aCustomer Service Manager/Team Leadto lead and elevate the customer experience. This role is central to building lasting client relationships, driving operational efficiency, and leading a high-performing team.Job ResponsibilitiesCustomer Relationship Management: Serve as the...

**What You Will Deliver** - Deliver high quality customer service standards through timely and effective resolution of customer feedback. - Improve and innovate customer service procedures, policies, and standards in line with the company's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. -...

**Location**: Menara TRX **Employment Type**: Full-Time, Contract **Experience**: 2-3 years in digital banking or conventional banking **Job Overview**: **Key Responsibilities**: - Lead and mentor a team of customer service agents. - Oversee daily operations and ensure service targets are met. - Monitor team performance and implement process...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

Job and Responsibilities: - Build and maintain relationships with customers - Reply customers' messages by live chat, WhatsApp, E-mail - Good communication with customers Requirement: - Good communication Skills - Need to Work with a Team - Can start work immediately Benefit: - Monthly Allowance - Fair promotion opportunities - Extra Bonus Fresh...

We are seeking Customer Service Team Lead with professional proficiency in English, based in Kuala Lumpur.Key Responsibilities:Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.Handle critical customer issues involving bookings, cancellations, and refunds,...

**We are** Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space **You will**: - You will set up/update and maintain Knowledge Base platforms as well as internal and external FAQ to ensure customer queries are correctly...