Manager, Consumer

4 days ago


Petaling Jaya, Malaysia NielsenIQ Full time

**Company Description**

NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
- Lead a team of 3 - 5 analysts to deliver consistent and high-quality actionable insight
- Build and maintain strong relationships with senior client stakeholders
- Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs
- Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.
- Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams
- Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
- Entrusted to deliver flawless research and analytics to our clients.
- Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue
- Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
- Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

**Qualifications**
- Graduate or Postgraduate with at least 5+ years of experience in consumer insights, quantitative research, data analytics and delivery
- Ideally a first experience in a related industry in consumer research, market research.
- Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
- Awareness of market trends and its interdependencies impacting customers
- Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc.
- Customer Centric mindset
- Excellent time management and prioritization skills with a proven track record of delivering projects on time
- Problem solving and solutions orientated
- Engaging presenter
- Good at building relationships, internally and with clients
- Strong verbal and written communication skills
- Experience of working in an analytical environment
- Coaching or managerial experience
- A positive and creative approach to problem solving
- Excellent presentation skills
- Capable of leveraging tools such as Microsoft excel and PowerPoint

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion



  • Petaling Jaya, Malaysia Nestlé Full time

    **Position Snapshot** Location: Petaling Jaya, MY Company: Nestle Malaysia Full-time Bachelor’s Degree 10+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of...


  • Petaling Jaya, Selangor, Malaysia Nestlé Full time 90,000 - 120,000 per year

    Position SnapshotLocation: Petaling Jaya, MYCompany: Nestle MalaysiaFull-timeBachelor's Degree10+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and...


  • Petaling Jaya, Malaysia Nestle Full time

    **Position Snapshot**: Location: Petaling Jaya, Selangor Company: Nestlé Malaysia Full-time 10+ years of experience **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and...

  • Consumer Experience

    2 weeks ago


    Petaling Jaya, Malaysia Nestlé Full time

    **Position Snapshot** Location: Petaling Jaya, Selangor, MY Company: Nespresso Malaysia Full-time Bachelor’s Degree 8+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing...

  • Consumer Experience

    1 week ago


    Petaling Jaya, Selangor, Malaysia Nestlé Full time 150,000 - 200,000 per year

    Position SnapshotLocation: Petaling Jaya, Selangor, MYCompany: Nespresso MalaysiaFull-time Bachelor's Degree8+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life...


  • Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,000 **Working Area**: VSQ, PJ **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed our service in the Company’s website as below. **Responsibilities**: - To perform cold calling to...


  • Petaling Jaya, Malaysia W Generation Full time

    Position : Consumer Care Executive Salary Range : RM 2,500 - RM 3,500 + Commission Working Hours : 9.00am - 6.00pm (Monday - Friday) Job Scope - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the potential leads...

  • Manager, Consumer

    1 week ago


    Petaling Jaya, Malaysia NielsenIQ Full time

    NIQ GFK CMI’s Customer Success Team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. Customer Success is NIQ GFK’s key department which is instrumental for the company’s success. You will be expected to understand our clients’ needs and then create and...

  • Consumer Brand

    8 hours ago


    Petaling Jaya, Malaysia FrieslandCampina Full time

    Drive regionally data-led insights transformation by embedding integrated insights capability. Build capabilities of the community of integrated insights. Build new age (and digitally-enabled ) research methodologies. Partner with Opco markets to achieve BG Asia overall strategy. What we ask - Preferably a Master’s Degree - Strong English language...


  • Petaling Jaya, Malaysia Staffing Services Full time

    **The incumbent will assist in developing, collecting and managing market intelligence data and to provide reporting, analysis and insights that are consumer centric, actionable and value added to support effective and efficient business planning and decision making.** **Key Roles**: - Provide support in harnessing consumer insights, trend analysis and...