Supervisor Field Sales

2 weeks ago

Kota Kinabalu, Malaysia DKSH Full time

**Location**:Kota Kinabalu, MY**Job Summary**:

- Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives**General responsibilities**:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
- Track team progress against key performance indicators and sales plans.
- Provide timely feedback to team members on the execution of sales action plans and development areas
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
- Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
- Prepare sales reports and report projected sales/margin forecasts.
- Track and highlight unusual increases/decreases in customer demand
- Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc.
- Track and collect payments from customers Investigate, resolve and log customer issues and advise on follow-up actions
- Maintain relationships with customers, through managing and interpreting their requirements.
- Follow up with customers, respond to queries and solicit further orders
- Work with internal stakeholders to ensure timely delivery of products.
- Support internal stakeholders in relationship development with key customers

**Functional skills and knowledge**:

- Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
- Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel (Pivot Table & Vlookup), Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**:

- Minimum SPM or Fresh Graduated**Work experience**:

- Experience in FMCCG line with a minimum two to three years’ experience in a similar role. Fresh graduates are encourage to apply.- #LI-MY1

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