Retail Sales Associate
2 days ago
**About the role**
A Retail Associate, also known as a Sales Associate or Retail Salesperson, is a front-line employee in a retail setting. Their primary role is to provide excellent customer service, assist customers with their purchasing needs, and contribute to the overall sales and operations of the store.
**Responsibilities**:
- Greet and engage customers in a professional and friendly manner.
- Understand customer needs and recommend suitable **TTRacing** products.
- Conduct live **product demonstrations** and explain product features and benefits.
- Handle transactions using the **POS system** and issue receipts accurately.
- Maintain a **clean, organized, and well-stocked showroom** and product displays.
- Manage **stock movement**, showroom inventory, and customer pick-ups.
- Support **promotional activities and retail campaigns** as required.
- Collaborate with retail, warehouse, and customer service teams for smooth daily operations.
**Job Requirements**:
- Minimum **SPM or Diploma** qualification.
- **Previous retail or customer service experience** is an advantage (training provided).
- Strong **interpersonal and communication skills** with a customer-first mindset.
- Willingness to **learn product knowledge** and handle various customer inquiries.
- Team player with a positive attitude and good time management skills.
- **Able to work on weekends and public holidays** as part of the retail schedule.
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
**Education**:
- STM/STPM (preferred)
**Experience**:
- Retail: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Work Location: In person
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