Internship for Customer Service
2 weeks ago
With a passion for homecooked food since 2017, Hometaste is on a mission to empower home recipes or food with technology, preserving these recipes by sharing it with the world.
Starting out as a platform, Hometaste connected foodies with home chefs dedicated to bringing the best of home recipes to everyone, allowing home chefs to earn some side income. As the business flourished and expanded, we started to develop our in-house brands such as Beyond Coffee, Dip Dip and Chogyu in the market. We also own 2 central kitchens, and 2 physical outlets in Bandar Sunway and Kayu Ara, respectively.
From restaurant digitalization (food delivery) to automation in food management & processing and now using food data as our business decision, we are taking our steps ahead from traditional food business.
**Requirements**:
- Full time internship for Diploma/Degree students from any program
- Great interest in E-Commerce/Transportation/Food and is Tech-Savvy
- Fluent in Mandarin and English
- Willingness to learn and help other out to work as a team.
- Exhibit flexible, proactive and positive character.
- **6 working days**
- **Able to join in Mid December**
Responsibility
- Covering the operational end-to-end process, from when the buyer searches for a product to the moment the buyer receives the products.
- Overlook and execute smooth operation between production line and delivery team.
- Resolving issues and requests by making necessary adjustments in company's e-commerce system.
- Be responsible for the curation of marketplace content to ensure the quality as well as the legitimacy of the listings.
- Escalate relevant inquiries and complaints to appropriate divisions.
- Data entry and sorting for logistic and operation related data to maximize efficiency within budget provided.
**Benefits**:
- Gain hands-on experience in building a business
- Develop real-world skills like project management and effective communication to build your own profile
- Have the opportunity to be a permanent member of the team
- Work directly under the co-founders and will have direct impact on the organization and growth of the company.
**Job Type**: Internship
**Salary**: RM900.00 - RM1,000.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Flexible hours
- Monday to Friday
- Weekend jobs
Application Question(s):
- Internship period (Start & End Date)?
- Expected Allowance?
**Language**:
- Mandarin (preferred)
- English (preferred)
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