Internship for Customer Service

1 week ago


Petaling Jaya, Malaysia Hometaste Tech Sdn. Bhd. Full time

Requirements
- Full time internship for Diploma/Degree students from any program
- Great interest in Social Media
- Fluent in Mandarin and English
- Able to work in fast pace environment
- Team player and passion in connecting with others
- Patient and not easily discouraged
- Able to work in Damansara Perdana
Responsibility
- Assist in the development of business strategies by using data and statistical analysis
- Handle customer feedback and inquiries that come through social media platforms
- Engaging with customers through social media
- Promote and encourage B2B to come on board.
- Fine tuning the user experience through with seniors
- Escalate relevant customer inquiries and complaints to appropriate divisions
- Assist the team in terms of running the day-to-day operations, including reporting, performance tracking, sellers support

**Benefits**:

- Gain hands-on experience in building a business
- Develop real-world skills like project management and effective communication to build your own profile
- Have the opportunity to be a permanent member of the team
- Work directly under the co-founders and will have direct impact on the organization and growth of the company
- Exploring other job scopes that you wish to learn (just let us know)

**Salary**: RM500.00 - RM900.00 per year

Schedule:

- Monday to Friday
- Weekend jobs

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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