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IT Sales and Support

2 weeks ago

Kuala Lumpur, Malaysia MobiWeb Full time

We work 5 days a week and we encourage our team to rest after working hours, so you'll be fresh and innovative every day Joining a growing company provides you with an opportunity to learn technical skills and even managing skills.

The environment of sharing and learning with a lot of challenges

8 days of annual leaves once confirmed

Annual company outing

Computers and laptops are provided for support teams

Hostel for qualified staffs

Travel opportunity

Traveling using company cars

Traveling claims

Mileage claims

Medical claims

(KL & Johor)
- Responsible for day-to-day internal and customer IT support and system administration.
- Diagnose and resolve internal and customer hardware, software & network problems.
- IT Hardware/Equipment troubleshooting with essential IT Software Skills and Knowledge: Knowledge in CRM, Point of Sales, and E-commerce.
- On-site support troubleshoot and rectify any computer, printer, server, network, router or IT hardware issues reported.
- To assist in issuing quotations and follow up for sales inquiries.
- Handle customer inquiries and prepare quotations in a timely manner.
- Installing and configuring computer hardware, software, systems, networks, printer, scanners, desktops, etc.
- Strong passion for sales.
- Knowledge of networking, switching, and routing (network cabling & hardware interface).
- Experience and knowledge in CCTV, cabling/wiring, and networking is preferred.
- Other ad-hoc projects or tasks as assigned.

**Qualification**:

- Required skill(s): networking, Microsoft Windows, iOS.
- Fluent in Chinese, English & Bahasa Malaysia to liaise with associates.
- Preferably Junior Executives specializing in IT/Computer - Hardware or equivalent.
- Full-Time position(s) available in KL & Johor.
- Fresh graduates are welcome to apply.