Technical Delivery Manager

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

**About the Department**:
The **Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

**Responsibilities**:
You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes anchoring key engagements with various stakeholders, analysis and design to development, implementation, release management, testing and support for the domain area of Payments, Real-Time Data Services and Open Banking APIs (PRO).

With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

Other responsibilities include:

- Project delivery management
- Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget
- Monitor and manage risks/issues related to technical delivery
- Provide status update related to technical delivery
- Report to Program and/or Project Manager for the strategic programs
- Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment
- Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards
- Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

**Job Requirements**:

- Strong communication skills to communicate with various stakeholders (both working level and management) across business and technical teams.
- Possesses service management and production support experience.
- Experience in troubleshooting issues, performing root cause analysis, and identifying potential solutions with the team.
- Experience in API gateway and API management platforms (preferably Axway).
- Mandatory: Experience with messaging queue-based integration implementation (preferably IBM MQ Connect Direct)
- Mandatory: Experience with database management systems (preferably Oracle and MariaDB)
- Experience in ReactJS/Python will be an added advantage.
- Experience in security management across the layers.
- Experience in Agile and DevOps practices will be an added advantage.

**Be a part of UOB Family**: