Technical Delivery Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About The Department 

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. 

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us. 

Job Responsibilities 

You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes anchoring key engagements with various stakeholders, analysis and design to development, implementation, release management, testing and support for the domain area of Payments, Real-Time Data Services and Open Banking APIs (PRO).

With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team's delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

• Plan technical deliverables (including any system enhancements and upgrades) to meet Project's requirements within allocated budget

• Manage and coordinate across different application teams to manage technical dependencies of the solution

• Monitor and manage risks/issues related to technical delivery

• Provide status update related to technical delivery

• Report to Program and/or Project Manager for the strategic programs

• Partner with Functional Business Analysts, System Analysts & subject matter experts to understand and implement functional and technical requirements

• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment

• Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

• Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

• Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

• Prepare technical implementation plan across application teams

• Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Job Requirements 

• The ideal candidate should have extensive experience in implementing and operating large-scale and complex mission-critical solutions:

• Strong communication skills to communicate with various stakeholders (both working level and management) across business and technical teams.

• Strong experience in driving technical delivery team from product vision to technical solution design and implementation with a keen eye on operability of the application system(s).

• Possesses service management and production support experience.

• Experience in troubleshooting issues, performing root cause analysis, and identifying potential solutions with the team.  

• Experience in application development and operations of complex ETL flows.

• Mandatory: Informatica PowerCenter.

• Mandatory: Experience with database management systems (preferably Oracle and MariaDB)

• Experience in security management across the layers.

• Experience in Agile and DevOps practices will be an added advantage.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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