Customer Service Intern

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Job DescriptionAct as the primary point of contact for customers across various channels, including phone, live chat, and social media, providing prompt and courteous responses to inquiries, issues, and feedback.Assist customers with order placement and post-purchase inquiries including order tracking, modifications, cancellations, returns, refunds and...

We are committed in providing on-the-job experience and mentoring to prepare the interns for real working experience on the following areas. - Collaboration and Stakeholder Management: Develop effective communication and collaboration skills to work with cross-functional teams and understand stakeholder requirements, contributing to the delivery of...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

**Key Responsibilities**: - Respond promptly and professionally to customer inquiries across TikTok, Shopee, Lazada, and other relevant platforms. - Monitor, analyze, and reply to customer reviews — with special attention to negative feedback — to resolve issues and protect brand reputation. - Collaborate with the marketing and sales teams to suggest...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Title**: **Customer Service Intern - Customer Insights & Engagement (Financing Sector)** **Location**: Kelana Jaya **Job Type**: Internship **About the Role** We are a customer-centric financing company committed to empowering our clients and understanding their growth journeys. As a **Customer Service Intern**, you'll go beyond the basics of...

Company background:We are representing a Financial Services Company and as they are expanding, they are looking for Customer Service (Collection) to join the team in Kelana Jaya.Job Scope:Actively seek out new sales opportunities through cold calling and live chat.Prepare and deliver appropriate presentations on products and services.Negotiate/close deals...