Life Consultant

2 weeks ago

Petaling Jaya, Malaysia Bjak Full time

**About Us**

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

**Overview**:
As a Customer Experience, you will be responsible for making outbound call to customers while effectively promoting our insurance products and plans based on their specific needs. You will play a crucial role in assisting customers in understanding the various life insurance options available to them and guiding them towards the most suitable coverage.

**Requirements**:

- Making outbound call towards customers in a professional and courteous manner.
- Listen actively and empathize with customers to understand their unique situations and insurance needs.
- Provide personalized recommendations about different insurance options, coverage, benefits, and premiums that align with customers' requirements.
- Educate customers on the features, benefits, and coverage of various insurance plans offered by the company.
- Handling customer inquiries, resolving issues, and addressing concerns effectively via all form of communication channel. Maintaining accurate records of customer interactions and transactions.
- Collaborating with sales and other departments to meet customer needs and achieve company goals.
- Continuously updating knowledge of insurance products, industry trends, and regulations.

**Benefits**
- You will be working in a fast-growing startup that promotes flexible and open culture.
- Fast moving, challenging and unique business problems
- Attractive remuneration and performance incentives
- Strong learning and development plans for your career growth
- Great career development opportunities in a growing company
- International work environment and flat organization
- Competitive salary
- Casual work attire

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