Supervisor (Johor Premium Outlet)

2 weeks ago

Johor Bahru, Malaysia Eadess Sdn Bhd Full time

In-charge of daily operations of the store
- Lead, coach and motivate sales associates with highest level of care to customers
- Drive and encourage sales team to meet store sales goals
- Coordinate and facilitate merchandising and promotional activities
- Maintain and support store merchandising, oversee inventory and cash till management
- Developing store strategies to raise customer pool, expand store traffic and optimize profitability
- Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and top-notch visual merchandising standards
- Provide insights on buying trends and customer needs
- Assess training needs and build career path for store staff through performance appraisals
- Other ad-hoc duties as assigned by Operations Manager/Store Manager

Job Requirement
- Minimum 5 years of retail experience, with a minimum of 3 years in a managerial role, in the related field is required for this position
- Passionate in the retail environment and strives for operational excellence
- Excellent interpersonal and communications skills with the ability to build and maintain strong relationships at all levels of the business, especially the store team
- Ability to work well within a team
- Results oriented and possess a keen eye for detail

Pay: From RM2,800.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Parental leave

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa Malaysia (preferred)

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