Fibre Service Assurance Specialist

Candidate RequirementsOpen for SPM candidates with relevant working experienceMust be technically savvy and able to understand work processesPreferably with IT background, knowledge in networks/software/hardware would be an added advantageAble to handle calls and WhatsApp communicationPreferably with customer service experience (e.g., Maxis, Unifi, other...

Job Scope / Responsibilities:Support Fibre Service Operations Provide day-to-day operational support for fibre service activities, ensuring smooth processes and timely service delivery.Handle Customer Calls Answer customer enquiries related to fibre installation, maintenance, and troubleshooting, providing accurate and professional assistance.Coordinate...

**Fibre Outside Planning** Your Responsibilities: - Responsible for the design and planning of own build and swapping of fiber demand management. - You will also be expected to understand the high-level architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber...

Attracts potential customers by answering product and service questions (Flex Hotlink Postpaid and Fibre Products). - Driving Fibre and Flex Solution and creating conversation with customers to enrich their Lifestyles. - Participate in outreach activities to gain market share for Fibre. - Build lasting relationship with customers by contacting the customers...

1 To monitor, coordinate cases by customer and to ensure service fulfilment as per the SLA and SOP. 2 Managing Maxpert related to customer fault issue and performance on daily case activities including liaising with internal and external counterpart. (TM / THD) 3 To manage access (customer premise) database, key contact point to Building managers (BM) and...

Principal Accountabilities '¢ Maintains master data configuration ensuring master data sync between SucessFactors and other systems '¢ Oversees all activities related to HR data and workforce administration services including by supporting the Business in the transaction of mass data change activity '¢ Uses HR procedures and guidance available to them to...

We are an award-winning Malaysian company in the areas of Customer Experience, Learning & Training, Human Resource Outsourcing,Talent Management and Business Process Outsourcing (BPO). Providing cost effective contact centers, Business Process, IT and Managed services from Malaysia. Our on-shore and off-shore delivery capability span the region; we are able...

**Job Description**: Managing and deliver User Acceptance Test in the areas of Tech GTM portfolio with Marketing and other company Divisions. Driving User Acceptance Test delivery on time with good customer experience, delivering & driving business needs, values and vision of company. Specifically, we are looking for an experienced QA with exposure to web...

**Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

**Position Snapshot** Location: Shah Alam Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Food Science/Technology or any other equivalent background studies. 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we...