Customer Support – Fibre Services

5 days ago


Petaling Jaya, Selangor, Malaysia Recruit Express Full time

Job Scope / Responsibilities:

  • Support Fibre Service Operations Provide day-to-day operational support for fibre service activities, ensuring smooth processes and timely service delivery.
  • Handle Customer Calls Answer customer enquiries related to fibre installation, maintenance, and troubleshooting, providing accurate and professional assistance.
  • Coordinate Technician Schedules Check technician availability, arrange appointments, and coordinate schedules to ensure efficient service deployment.
  • Data Entry & Documentation Perform data entry tasks, maintain service records, and ensure all information is accurately updated in the system.
  • Manage Online Appointments Check, update, and follow up on online appointment bookings to ensure all service requests are handled promptly.

Job Type: Contract

Contract length: 6 months

Pay: RM1, RM2,300.00 per month

Benefits:

  • Opportunities for promotion

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer Service: 1 year (Required)

Work Location: In person



  • Subang Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time

    Candidate RequirementsOpen for SPM candidates with relevant working experienceMust be technically savvy and able to understand work processesPreferably with IT background, knowledge in networks/software/hardware would be an added advantageAble to handle calls and WhatsApp communicationPreferably with customer service experience (e.g., Maxis, Unifi, other...

  • Customer Service

    2 weeks ago


    Petaling Jaya, Selangor, Malaysia Lifework Staffing Services Full time 36,000 - 54,000 per year

    Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract / PermanentJob Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of...


  • Petaling Jaya, Selangor, Malaysia Lifework HR Services Sdn Bhd Full time 3,000 - 4,000 per year

    Job Description:Assist the company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and company as a whole.Use available Knowledge Bases...

  • Customer Service

    3 days ago


    Petaling Jaya, Selangor, Malaysia MYEG SERVICES BERHAD Full time

    Location: Mutiara Damansara, Petaling JayaWorking Hours: Monday – Friday (Normal Office Hours)Immediate starterspreferred Open to Malaysian citizens onlyWhy Join UsCompetitive guaranteed income with attractive commissionpotentialSupportive and energetic work cultureOpportunities for personal growth and career advancementNo weekend work – enjoy a healthy...

  • Customer Service

    2 weeks ago


    Petaling Jaya, Selangor, Malaysia MYEG SERVICES BERHAD Full time 26,400 - 52,800 per year

    Location: MYEG HQ, ZETRIX Tower, Empire City Damansara PerdanaWorking Hours: Monday – Friday (Normal Office Hours)Immediate starters preferredOpen to Malaysian citizens onlyWhy Join UsCompetitive guaranteed income with attractive commission opportunitiesSupportive and energetic work environmentOpportunities for personal and career growthNo weekend work –...


  • Petaling Jaya, Selangor, Malaysia Lifework Staffing Services Full time 36,000 - 54,000 per year

    Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract (1 Year_Job Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of...


  • Petaling Jaya, Selangor, Malaysia Lifework Staffing Services Full time 54,000 - 60,000 per year

    Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract (1 Year)Fresh Graduates are welcomeJob Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified...


  • Petaling Jaya, Selangor, Malaysia Arvion Services Full time 2,500 - 5,000 per year

    Job Overview:As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service.What You Will Do:Handle inbound and outbound calls, emails, and service...


  • Petaling Jaya, Selangor, Malaysia Arvion Services Full time 40,000 - 80,000 per year

    Job Overview: As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.  This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service. What You Will Do:Handle inbound and outbound calls, emails, and service...


  • Petaling Jaya, Selangor, Malaysia Brandt Business Services Sdn Bhd Full time 24,000 - 36,000 per year

    Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking productsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate...