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Customer Service
3 weeks ago
Reviewing social media and either answering inquiries or routing them to the appropriate internal team.
- Creating documentation to help customers resolve their issues.
- Assisting with billing issues.
- Staying late (or coming in early) to support high-priority customers in different time zones.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM1,900.00 - RM2,300.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
