Retail Sales Associate

2 weeks ago

Butterworth, Malaysia PUMA Full time

**RETAIL STORE**

**RETAIL SALES ASSOCIATE**:

- Seberang Jaya, Malaysia
- PUMA Sunway Carnival**YOUR MISSION**:
Strategically provide the highest levels of service to PUMA customers within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customer.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.
- Analyze customer profiles, identify buying trends, and competitive information to impact and drive business
- Responsible for Loss Prevention compliance within store
- Prepare store and participate in Physical Inventory counts as directed by Store Manager
- Responsible for execution and processing of both incoming and outgoing merchandise
- Accountable for ensuring execution and maintenance of all Visual
Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and
communicate maintenance needs to Store Manager in a timely manner
- Required to comply with all operational core competencies and key
accountabilities
- Required to work non-traditional hours; weekends, evenings, holidays;
overtime may be required in this position

**YOUR TALENT**:

- Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
- Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
- PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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