Call Center Supervisor, Min Exp. 4years

2 weeks ago

Subang Jaya, Malaysia IT business service and solution provider Full time

_Nature of Business: IT service and solution provider_
- Location: Sime UEP Subang, Industrial Park Subang_
- Position: Call Center Supervisor _
- Salary Range: RM4,500- RM5,000 (Offer based on experiences) _
- Working Days: Normal day & normal working hours (5 days | 9:00am
- 6.00pm)_

Requirement:

- Diploma/ Degree in any course.
- Fluent written and spoken in English.
- Strong experience in Customer Service/ Call Center, minimum is 4 years
- Smart & love communicate with people.
- Detail, hardworking & good to lead team.

Task:

- Manage a team of customer service agents (20 team member).
- Escalate complaints and feedback to the correct Channel / Managers.
- Ensure key directions from the Management are followed through and accomplished.
- Achieve set SLA’s and targets daily.
- Manage any other ad-hoc tasks assigned by supervisor.

**Salary**: RM4,500.00 - RM5,000.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 4 years (preferred)

**Language**:

- English (preferred)

  • Call Center Officer

    2 days ago

    Petaling Jaya, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Office Located at: Menara K1, Jalan Klang Lama, Kuala Lumpur. Landmark: Pearl...

  • Call Center Officer

    2 hours ago

    Petaling Jaya, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Office Located at: Menara K1, Jalan Klang Lama, Kuala Lumpur. Landmark: Pearl...

  • Customer Care Consultant

    2 days ago

    Subang Jaya, Malaysia MATCHLINK SDN BHD Full time

    HIRING: Customer Care Consultant (Postpaid - Inbound Call) - Sunway Pinnacle, Bandar Sunway | Intake: 23 Oct 2025 - RM2,500-RM3,400 + Phone Rebate + Shift Allowance + OT + Incentives - 24-month contract (renewable/convertible) - Responsibilities: Handle inbound calls, resolve enquiries, provide excellent service & upsell products. - Requirements: Min. 1 yr...

  • Customer Care Consultant

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Matchlink SDN BHD Full time 120,000 - 168,000 per year

    HIRING: Customer Care Consultant (Postpaid – Inbound Call)Sunway Pinnacle, Bandar Sunway | Intake: 23 Oct 2025RM2,500–RM3,400 + Phone Rebate + Shift Allowance + OT + Incentives24-month contract (renewable/convertible)Responsibilities: Handle inbound calls, resolve enquiries, provide excellent service & upsell products.Requirements: Min. 1 yr contact...

  • Call Center Executive

    7 days ago

    Subang Jaya, Malaysia ManagePay Systems Berhad Full time

    Provide excellent customer experience and maintain high level of service and professionalism at all times; - To attend to incoming calls from customers; - To attend to livechat enquiries from customers; - To conduct outbound call to list of customers; - Log all incoming requests or complaints in ticketing system; - Provide high service standards to meet...

  • Team Leader

    1 week ago

    Petaling Jaya, Malaysia Redberry Contact Center Sdn Bhd Full time

    **Are you FUN, PASSIONATE, and TRUSTWORTHY?! Come and be part of our team! REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.** **LOCATION: Redberry City, Seksyen 13, Petaling Jaya** **WORKING DAYS: Monday - Friday, 9 :30 am - 7:00 pm** **BASIC SALARY: RM3000 - RM5000** **OVERRIDING COMMISSION: UP TO 5K** **Requirements**: - At least 1...

  • Call Center Consultant

    7 days ago

    Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Title: Call Center Consultant (Back Office)** **Duration: Permanent position** **Location: Petaling Jaya, Malaysia** **JOB DESCRIPTION**: **Phone operator ** - Telemarketing - call follow-up on existing and/or new patient database Tele consultation - Manage patient complaints. **Salesforce CRM System** - Patient registration. - Appointment...

  • Inbound Call Center Agent

    2 weeks ago

    Petaling Jaya, Malaysia Talreso Consultancy & Advisory Full time

    **ob Title**: Inbound Call Center Agent **Project**: Takaful Repricing **Intake Date**: 21/4/2025 **Location**:PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya **Responsibilities**: - This role involves handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns...

  • Cust.service > Rm2100-rm2500+ Allowance

    7 days ago

    Subang Jaya, Malaysia service and solution for IT industry Full time

    Nature of Business: IT service and solution provider - Location: Sime UEP Subang, Industrial Park Subang (Must have own transport) - Position: Customer Support - Salary Range: RM2,100- RM2,500 (Not include allowance) - Degree holder starting from RM2,200 above (Based on exp) - Diploma holder starting from RM2,100 above (Based on exp) - Working Days: Normal...

  • Call Center Executive

    6 days ago

    Petaling Jaya, Malaysia SB Machines Sdn Bhd Full time

    **Purpose of the role**: A Call Center Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Call Center oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction. **Working...