Customer Service Consultant

4 hours ago

Kuala Lumpur, Malaysia Language Talent Solution Full time

Maintains customer records by updating account information.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Upsell & Cross selling skills in the hospitality business
- Exemplary sales skills and customer oriented approach
- Ability to present, persuade and communicate effectively
- Excellent knowledge of traveling software

**Requirements**:

- Japanese Speaking, Customer Service Level 1 (native or near native quality business Japanese)
- Working knowledge of English is required to complete training and document cases.

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM10,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)
- Japanese (preferred)

License/Certification:

- JLPT N2 or above (preferred)

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