Social Media Analyst

4 days ago

Kuala Lumpur, Malaysia GrowthOps Full time

Advertising & Marketing
- Kuala Lumpur, Malaysia
- Permanent / Full Time

23 April 2025

**Welcome to GO Asia**
GrowthOps Asia is a marketing transformation solutions provider known for delivering high-impact digital experiences. Across Asia, we offer a diverse array of highly sought-after technology, user experience, creative, consulting and marketing professionals that work as a collaborative team to help build, launch, and grow brands across digital platforms.
We help businesses and brands transform how they go to market in Asia by integrating digital-first strategy, design and technology. We believe in unforgettable outcomes. Put simply, we don’t just help our clients to grow - we help them to grow unforgettable.

We’re looking for a Social Media Analyst who can turn engagement, reach, and clicks into clear insights and next steps. You’ll work closely with our content, strategy, and client teams to track performance across platforms — helping optimise campaigns and shape smarter social strategies for one of Malaysia’s leading telco brands.

**This role will work on one of Malaysia’s leading Telecommunication providers**. You will also get to collaborate with a large and diverse array of other creatives and consultants within GrowthOps.

**YOUR RESPONSIBILITIES**
Track and report on social media performance across key platforms (Meta, TikTok, X, YouTube)

Monitor daily and weekly performance of paid and organic content — flagging wins, drops, and trendsPrepare campaign performance decks with actionable insights and optimisation ideasWork closely with strategists, content creators, and community managers to drive continuous improvementSupport real-time reporting during campaign launches and key momentsMonitor competitive benchmarks and social trends

**EXPERIENCE WE’RE LOOKING FOR**
2-4 years experience in social analytics, digital marketing, or performance reporting

Strong grasp of metrics like engagement rate, CPM, CTR, video view rates, reach and impressionsHands-on experience with tools like Meta Business Suite, TikTok Analytics, Sprinklr, or similarAble to turn data into simple, useful insights — fastDetail-obsessed and great with decks (PowerPoint or Google Slides)
- Comfortable working in a fast-paced, high-output environment

**What you’ll get in return from us**:
Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us. Some of the benefits you can expect when you join the team include:

- Radical Flexibility - we offer you the choice to work where, how and when works best for you, including up to 60 days per year overseas
- Competitive medical insurance scheme, plus access to our Employee Assistance Program and your own Wellbeing Coach to help you thrive in your new role
- Access to the GO Academy and 5 study leave days per year, along with a professional development allowance
- In addition to annual leave, you’ll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you)

LI-ASIA
LI-HYBRID

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