Social Media Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pandan Social Full time 40,000 - 80,000 per year

Job Description

  • Creative conceptualising, strategising, and optimising clients' monthly content calendars and social media campaigns
  • Planning internal team timelines for ideations, deliverables, and reporting
  • Being the main point of contact for clients via digital and physical channels when overseeing their accounts
  • Managing a portfolio of accounts
  • Relaying the clients' needs and wants to our in-house team of creatives (disseminating creative requirements to graphic designers, photographers, and copywriters), media buy team, and any other divisions involved
  • Proofing any work (content, reports, media buy data, strategies, etc.) produced before it is sent to the client
  • Compiling monthly analytical social media reports, community management data, and media buy insights
  • Providing insight and analysis of client social media and media buy performance, with suggestions for improvement regularly
  • Community management of clients' social media pages
  • Strategising and planning new client pitches
  • Client/project management of other marketing campaigns as and when necessary

Requirements

  • Taking initiative to provide the best possible service to our clients - this is our most valued key competency
  • An excellent grasp of the English language and grammar
  • A creative flair in conceptualising social media content, marketing campaign strategies, media buy strategies and community engagement
  • The ability to analyse and dissect social media performance analytics, as well as explain these findings coherently
  • A deep understanding of digital marketing is needed—especially social media and media buy strategies
  • Effective time management of yourself and others, as you will be the point person with both the clients and the internal team
  • A passion for digital marketing, including staying across the latest industry news/trends
  • To be able to be across and reply to messages promptly, across multiple channels of communication (email, WhatsApp, Slack, etc.)

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