Business & Marketing Specialist (Customer Success Manager)

24 hours ago

Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

**Why You Should Build Your Career At Hasbul Brothers**
- Expensive opportunity to learn business strategy from a business mentor
- Allowance and Medical Benefits provided
- EPF (KWSP)/SOCSO (PERKESO)/EIS provided

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions. This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking talent with a strong passion for business, digital marketing and a commitment to achieving outstanding results together.

**Here are the responsibilities**:

- **Prior experience** in managing and resolving clients’ issues and inquiries in a professional manner.
- To **consult** and evaluate a client's business progress and achievements throughout their journey.
- To understand and have an interest in the business fundamentals specifically in the **Business & Marketing** field.
- Prior experience in managing business development or digital marketing (Facebook ads, Instagram ads, or other social media ad platforms.)
- To manage, prepare, and keep a record of the client’s database and progress report.
- Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
- To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
- To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

**Desired skills & requirements**:

- **Important**:

- At least **2-5 years of experience**in the digital marketing/ sales/ business/ client engagement field.
- To have an interest in the fundamentals of business knowledge and marketing.
- Strong interpersonal skills and good communication skills.
- Attention to detail and commitment to delivering great excellent service.
- The capacity to work independently and collaboratively.

**Other Employees Benefits**
- Employee Provident Fund (EPF/KWSP)
- SOCSO (PERKESO) & EIS
- Panel Clinic
- Medical Health Insurance Coverage
- Attendance Allowance
- Meal Allowance
- Yearly Bonus
- Mileages claim
- Team Retreat
- Professional Development
- Training Provided
- Career Growth and Opportunity

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

**Experience**:

- marketing: 1 year (required)

Work Location: In person

  • Customer Success Specialist

    5 days ago

    Cyberjaya, Malaysia NES Fircroft Full time

    **Job Summary**: Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. **Accountabilities**: - Deliver end-to-end customer support, from contract and account set-up, to order and payment. - Accountable for Bid and Tender, Contract Management, Pricing, Data...

  • Business & Marketing Specialist (Customer Success Manager)

    2 weeks ago

    Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance and panel clinic provided! - EPF/SOCSO/EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering...

  • Customer Success Specialist

    7 days ago

    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    Customer Success Specialist (Admin) Work Hour : Monday to Friday I 9.00am to 6.00pm Location : Cyberjaya, Selangor Contract Duration : 6 MonthsSalary : RM 2800Overview :Handling inbound and outbound customer support inquiries via voice and non voice channels for the EV support team (MY & SG markets), provide solution to the customer when leveraging our EV...

  • Customer Success Specialist

    2 weeks ago

    Cyberjaya, Malaysia Shell Full time

    **NOTE: This role requires a fluent/native Bahasa Indonesia speaker** **Where you fit** Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore - whether that...

  • Digital Marketing Specialist

    2 weeks ago

    Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance and panel clinic provided! - KWSP (EPF)/PERKESO (SOCSO) /EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...

  • Digital Marketing Specialist

    2 weeks ago

    Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance and panel clinic provided! - KWSP (EPF)/PERKESO (SOCSO) /EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...

  • Customer Success Manager

    5 days ago

    Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance and panel clinic provided! - KWSP (EPF)/PERKESO (SOCSO) /EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...

  • Customer Success Specialist

    5 days ago

    Cyberjaya, Malaysia Shell Full time

    **The Role**: **Where you fit** Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore - whether that means building up new areas of expertise or taking in a...

  • Customer Success Specialist

    1 week ago

    Cyberjaya, Malaysia Shell Full time

    We are looking for skilled professional to join our team on a **1-year contract**. **What’s the role?** **Overview**: This role may focus on some or all the accountabilities below, depending on operational requirements. These activities cover all customer levels including Key Accounts and Platinum Customers. The broad accountability of this role is to...

  • Customer Success Specialist 客戶體驗專家

    23 hours ago

    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    Customer Experience Specialist - (Cantonese Speaker)Oil And Gas IndustryCyberjaya, Selangor10 Months ContractMon - Fri, 9 am- 6 pm (OT Allowance Provided)Basic Salary : RM 3000Cantonese Language Allowance : RM 500Customer Success Specialist Support (CSS) is empowered to manage customer experience and relationships across the end-to-end journey of our...