Customer Service Executive

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

**Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...

Job Description 1. Act as the key window toward customer for Feedback, Quotation and Order Management. 2. Accepting customer PO and process it accordingly on time. Work with internal team deliver out the order as per customer requirements. 3. Assist reporting Manager to process RFQ with the objective Quote to Win. 4. Work proactive to accomplish assigned...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

**Responsibilities**: - RESPONSIBILITY: - a) Identify and respond efficiently to customer enquiries. - b) Assist in generate quotation and support all customer order management related requirements (Order entry till billing) - c) Order and delivery tracking for assigned customers (change management: rescheduling and cancellation) - d) Main interface...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Freight Operations Manager, the Freight...

**Responsibilities**: - Duties and Responsibilities: - Processing shipment order fulfilment in conformity with Key Performance Indicators (KPI) set such as on-time delivery (OTD), accuracy, professional handling and other internal and external requirements associated and Warehouse Management System (WMS) and established standard procedures: also aligned...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

**Important Notes**: **Responsibilities**: - Acts as key contact for allocated customers - Accepts and processes orders for handover to Operations - Stays informed on shipment and exception status for allocated customers - Proactively informs customer on shipment status and exceptions - Provides spot quotations and performs up - and cross-selling on inbound...

'¢ Act as interface between customer (Internal/External) and Opulent '¢ Provide pre-sales and post-sales support to customers' enquiry and follow up. '¢ Set realistic expectations, manage and resolve fulfillment related problems and provide support to customers ensuring a high level of satisfaction in any of the following area: a. Customer master records...