Customer Service

Customer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner - To coordinate internally and externally on the arrangement and documentation preparation -...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

**_Job Description: _** - Handle bookings, inquiries and complaint on shipment consignment (airfreight, sea freight and trucking) - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement - Generate reports on time - Work...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

Empower Dreams, Transform Lives: Join EasyParcel in Redefining the Future of Delivery Imagine a delivery experience that transcends the ordinary - where each parcel represents not just a package, but a promise fulfilled, a connection made, and an opportunity seized. At EasyParcel, we envision a world where logistics isn't just about moving goods from point...