Customer Service Officer

Job Purpose:To provide exceptional customer service while supporting daily branch operations, managing vehicles, and performing chauffeur duties. The role ensures smooth operations, timely vehicle readiness, and consistently high levels of customer satisfaction.Key Responsibilities:1) Vehicle ManagementConduct daily pre- and post-inspections of vehicles and...

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Responsibilities:Act as the key window towards customer for Feedback, Quotation and Order Management.Accept customer PO and process it accordingly on time. Work with internal team to deliver the order as per customer requirement.Assist Manager to process RFQ with the objective to Quote to Win.Work proactively to accomplish assigned KPIs which included but...

Company DescriptionIByte Technology Solutions goes beyond traditional software development and consulting services. With unparalleled expertise in crafting innovative solutions, we specialize in talent acquisition and resource supply, ensuring clients have access to the brightest professionals in the industry. Our commitment to excellence extends beyond...

Empower Dreams, Transform Lives: Join EasyParcel in Redefining the Future of Delivery Imagine a delivery experience that transcends the ordinary - where each parcel represents not just a package, but a promise fulfilled, a connection made, and an opportunity seized. At EasyParcel, we envision a world where logistics isn't just about moving goods from point...

Position: Junior officerWork Experience: 1-2 years in logisticsWorking Day: Monday to FridayWorking Hour: 8:30am to 6:00pmØ Dealing with customers and local/overseas agent for export and import shipmentØ Dealing with airline for flight booking reservation (for Air export)Ø Dealing with airport terminal for import shipment (for Air import)Ø Dealing with...

Job Responsibility:Assist with administrative duties, including replying to emails and answering phone calls.Prepare documentation related to customs forms.Support customs clearance processes and handle submissions through customs and government portals.Monitor and track shipment status regularly; follow up closely on any discrepancies or delays.Prepare...

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Customer ServiceMaintain proper filling of all operations correspondences and reports.Check all incoming emails and assist the superior in formulating replies in a timely manner.Communicate with customers by phone or email to provide shipment updates for export and import.In the event of a booking cancellation by the shipper or consignee, CS Ops shall...

Keep the pulse of customer satisfactiono Respond to customer's inquiries in a timely manner. Take the lead as a first PIC for customerso Work with internal and external CNW customers to create an exceptional customer service experienceo Manage account/customer expectationso Work with internal and external customers for Corrective and Preventative Actionso...