Customer Service Coordinator

About Integrated Service Technology Inc. (iST) was founded in 1994. A global leader in third-party impartial laboratories, holds international certifications such as IEC/IECQ and TUV NORD. We are committed to providing the most comprehensive and precise technical services for our clients. Our focus includes a full range of services such as Failure Analysis...

Coordinate and monitor supply chain operationsProven experience as logistics coordinatorExperience in customer service will be appreciatedAbility to work with little supervision and track multiple processesOutstanding organizational and coordination abilitiesOordinate logistics staff (e.g. truck drivers) according to availabilities and requirementsPrepare...

Customer Service (CSR) ResponsibilitiesPartner with Sales to manage all communication with distributors (Distis) and customers.Serve as the main contact point for Distis and Sales on all operational matters.Handle standard order management, including order updates, pull-ins, push-outs, cancellations, and billing-related coordination.Support RMA processes,...

Company DescriptionIByte Technology Solutions goes beyond traditional software development and consulting services. With unparalleled expertise in crafting innovative solutions, we specialize in talent acquisition and resource supply, ensuring clients have access to the brightest professionals in the industry. Our commitment to excellence extends beyond...

ESSENTIAL FUNCTIONSTo act as direct window with customer on sales order, delivery schedule, quotation, quality, outstanding payment, and other related matters.To keep track of on time delivery (OTD) for every shipment.Preparing on weekly/monthly/quarterly sales or inventory related reports for customers.Continuing to improve the customer communication...

Keep the pulse of customer satisfactiono Respond to customer's inquiries in a timely manner. Take the lead as a first PIC for customerso Work with internal and external CNW customers to create an exceptional customer service experienceo Manage account/customer expectationso Work with internal and external customers for Corrective and Preventative Actionso...

Job Purpose:To provide exceptional customer service while supporting daily branch operations, managing vehicles, and performing chauffeur duties. The role ensures smooth operations, timely vehicle readiness, and consistently high levels of customer satisfaction.Key Responsibilities:1) Vehicle ManagementConduct daily pre- and post-inspections of vehicles and...

Responsibilities:Account manager focusing on full set of customer service activities; include order processing, supply chain management, inquiries, quotations and customer complains.Forecast and Budget.Co-ordinates customer requirements through cross functional activities – from a single base to and from multiple locations on various disciplines such as...

Job Responsibilities:Attend to customer inquiries and complaints in a timely mannerProcess sales orders and monitor progress until delivery to the customerCoordinating with the customer, freight forwarder, and supplier to ensure timely incoming and outgoing shipmentsCoordinate with the Production department to expedite shipmentExecute daily...

We are hiring on behalf of our client, a leading global BPO company, for the position of Customer Service Advisor (Japanese Speaker). In this role, you will play a key part in ensuring a safe, positive, and engaging online experience for users.Responsibilities:Responsible to resolve customer queries in a timely and accurate way through inbound call, email or...