Customer Success Relationship

2 weeks ago

Bayan Baru, Malaysia MindPec Full time

**About Us** MindPec is a young and dynamic company which is Service-Focused and Customer-Oriented. Our Company is a community of passionate, purpose-led individuals who believe in service with quality. **Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues through appropriate channels as and when necessary **Requirements**: - Must be able to speak, read and write in English, and Mandarin - Minimum of 6 months’ work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field. - Call centre experience is not a ‘must’ but would be a distinct advantage. - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations. - Able to receive continuous feedback and work in a fast-paced working environment. **Benefits** - Government Statutory - Annual Leave - Medical Leave - KPI - OT **Why join us?** Looking for a company that puts the "fun" in "work"? We believe that work should be enjoyable and rewarding, which is why we strive to create a positive and supportive environment for our employees. So if you're looking for a company where you can have fun, be yourself, and achieve your goals, MindPec is the place for you. Join us today and see for yourself why we're one of the best companies to work for **Salary**: RM3,500.00 - RM4,000.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (preferred) - Mandarin (preferred)

  • Customer Relationship Officer

    2 weeks ago

    Bayan Baru, Malaysia Social Bee Sdn Bhd Full time

    **Position: Customer Relation Officer (Penang Branch)** **Salary range: RM 3,000 - RM 3,500** **Working hour: 9am - 6pm** **Working Location: Bayan Lepas, Pulau Pinang.** - maintain good rapport and relationship with all purchasers and agents. - Ensure the sale gallery is always neat and tidy. - Answering phone calls, enquiries from purchasers and...

  • Customer Success Specialist

    2 weeks ago

    Bayan Baru, Malaysia Helius Technologies Sdn Bhd Full time

    **Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

  • Customer Success Specialist

    2 weeks ago

    Bayan Lepas, Malaysia growthfn Full time

    The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

  • Customer Success Specialist Mandarin

    2 weeks ago

    Bayan Baru, Malaysia MINDPEC SOLUTIONS SDN BHD Full time

    IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

  • Customer Success Specialist

    3 days ago

    Bayan Lepas, Penang, Malaysia Two95 International Inc. Full time 36,000 - 39,600 per year

    Job OverviewAs a Customer Success Specialist, you will be the primary point of contact for our Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services. You'll handle customer inquiries, resolve issues, and support customers in a friendly and efficient manner.RequirementsJob...

  • Customer Success Executive

    5 days ago

    Bayan Lepas, Malaysia Niagawan Plus Sdn Bhd Full time

    Are you a people person with a passion for technology and a knack for numbers? Our innovative SaaS accounting software company is looking for an energetic and driven Customer Success Executive to join our dynamic team. We’re dedicated to helping small and medium-sized enterprises (SMEs) streamline their accounting processes, and we need your expertise to...

  • Customer Success Manager

    5 days ago

    Relau, Bayan Lepas, Pulau Pinang, Malaysia SEEK Full time 60,000 - 120,000 per year

    Company Description About SEEKConnecting your potential with possibility at SEEKAt SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and...

  • Customer Success Specialist

    3 days ago

    Bayan Lepas, Penang, Malaysia Arvion Services Full time 30,000 - 60,000 per year

    Job Overview: We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand. In this role, you will support customers via inbound calls and emails, ensuring a smooth online shopping experience. You will be part of a high-performing, multicultural support team that represents the clients values...

  • Customer Success Specialist

    2 weeks ago

    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

  • Customer Success Specialist

    5 days ago

    Bayan Lepas, Penang, Malaysia ARVION SERVICES SDN. BHD. Full time 48,000 - 54,000 per year

    Job Overview:We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand.In this role, you will support customers via inbound calls and emails, ensuring a smooth online shopping experience. You'll be part of a high-performing, multicultural support team that represents the client's values of...