Customer Service Officer

*Duties and Responsibilities:* - Effectively respond to customer inquiries regarding our innovative products and services. - Prepare and manage commercial documents related to business transactions. - Identify and develop new growth opportunities, expanding our customer base and driving sales. - Lead the Sabah operations A progressive company dedicated to...

Job description: **Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely...

**Responsibilities**: - Attend to customer’s enquiry and follow up - Reporting/updating shipment status to shipper/consignee. - Handling customer complaints & take immediate action for service recovery. - Updating vessel schedule, principal notice & other information to customers in timely manner - Assist to quote, source/engage 3rd party’s services (if...

Role Summary:As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.Responsibilities:Read and evaluate customer specifications and customer requirement documents.Build and maintain strong...

**Responsibilities** - Collaborating with the marketing manager, internal teams, clients & partners on marketing strategy. - Helping identify marketing trends & key opportunities for innovation. - Learning & working with various types of software for digital marketing. - Working closely with sales & marketing department. - Maintaining a marketing database. -...

**Responsibilities**: - Oversee and manage all logistics operations, including transportation, inventory management, and warehousing. - Coordinate with suppliers, manufacturers, and retailers to ensure timely and cost-effective delivery of materials and products. - Monitor and track shipments to ensure they arrive on schedule and in good condition. - Manage...

Company DescriptionTenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 with offices and workshops across West and East Malaysia. TESB is licensed by PETRONAS as a service contractor/vendor for oil companies operating in Malaysia. With a team of experienced personnel from various oil and gas companies, TESB specializes in...

Key ResponsibilitiesSupervise and support the front office team in daily operations including check-in, check-out, reservations, and guest inquiries.Monitor lobby and reception areas to ensure smooth guest flow and a professional environment.Ensure compliance with hotel policies, procedures, and service standards.Assist in preparing duty rosters and managing...

Key ResponsibilitiesTo monitor day to day operations at the aircraft and warehouse; prepare & update the daily operation report at the end of duty roster.To collectively Work with CTO to ensure the priority cargo are as followed for both export and import.Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo...

Oversee and supervise overall operations of the service center. - To implement the Aftersales Sales strategies and ensure sales target on labour is met. - To liaise with the Parts section and develop promotion campaigns in increase accessories sales. - To ensure a high level of customer satisfaction, liaise with customers and ensure that customers' queries...