Office Manager

About the Role: 

We are seeking a proactive Office Manager to be the operational backbone of our dynamic team. This is a critical, dual-focused role where you won't just manage the office—you'll own the essential systems and infrastructure that keep our team productive and connected. If you enjoy turning complexity into seamless efficiency, setting up new employees for success, and being the go-to problem solver, this is your opportunity to make a tangible impact daily. 

Responsibilities:

1. Operational & Workplace Leadership:This is about creating an environment where our team can do their best work without friction.

2. Pioneering Seamless Operations: Act as the primary administrative authority, overseeing all daily functions and ensuring the office runs with precision and efficiency.

3. Vendor Ecosystem Management: Own the relationship lifecycle for all operational vendors, including purchasing, inventory management, service contracts, maintenance, and courier services.

4. Culture & Support Champion: Coordinate critical logistical support for internal events, meetings, and travel, fostering a positive and energized workplace culture.

5. Lifecycle Management: Facilitate smooth and welcoming onboarding and offboarding procedures, ensuring all physical and digital access is managed promptly and accurately.

6. Technology & Systems Enablement: This focuses on maintaining the core technical tools and connectivity that power our organization.

7. Hardware Deployment Expert: Take full ownership of setting up, configuring, and deploying new laptops, monitors, and peripherals for all employees, ensuring a best-in-class out-of-box experience.

8. First-Line Problem Solver: Be the initial point of contact for technical troubleshooting, diagnosing issues related to hardware, core software, network connectivity (Wi-Fi/VPN), and office peripherals (e.g., photocopiers).

9. Collaboration System Gatekeeper: Manage user accounts, permissions, and access rights within our crucial company collaboration software (e.g., M365, internal platforms).

10. Vendor Liaison: Coordinate and escalate advanced technical issues with external IT partners, ensuring quick resolution and effective system maintenance.

11. Documentation, Reporting, & Asset Integrity:

12. Master of Records: Maintain meticulously accurate and up-to-date documentation for all IT assets (with robust tagging and tracking), software licenses, and user access logs.

13. Knowledge Base Builder: Develop and continuously refine internal knowledge resources, including IT setup guides, administrative procedures, and comprehensive onboarding checklists.

Requirements:

• Experience: 2–4 years of demonstrated success in a hands-on administrative and/or IT support role.

• Technical Proficiency: Hands-on experience with equipment setup and strong troubleshooting skills, particularly in managing and maintaining the M365 environment and related hardware.

• Core Skills: Strong attention to detail, proven problem-solving capabilities, and the ability to effectively manage multiple priorities simultaneously (multitasking).

• Independence: Highly capable of working autonomously, taking full ownership of your domain, and effectively supporting multiple internal stakeholders across the business.

• Foundational Knowledge: Familiarity with basic network concepts (Wi-Fi configurations, VPN connectivity).

• Education: Bachelor's degree in Business Administration, Information Technology, or equivalent practical experience.

Your Next Chapter Starts Here: Why WeTrade Capital?  

Join a high-growth, Labuan FSA Regulated financial broker committed to building trust in the global trading community. We are rapidly expanding across Asia Pacific & Latin America, offering innovative financial solutions and genuine opportunities for rapid career advancement right here in Kuala Lumpur.