Key Account Manager

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia SKINTIFIC Malaysia Full time

Responsibilities

  • Develop and implement account strategies and business plans to achieve sales targets and objectives.
  • Build and maintain strong relationships with key stakeholders in accounts, including buyers, category managers, and store managers.
  • Conduct regular business reviews with accounts to analyse performance, identify growth opportunities, and address any challenges.
  • Collaborate with internal teams, including offline marketing, product development, and supply chain, to develop tailored strategies and initiatives for accounts.
  • Negotiate terms, pricing, and promotions with accounts, ensuring profitability and adherence to company policies.
  • Monitor market trends, competitor activities, and consumer insights to identify opportunities for new product launches and promotional campaigns.
  • Provide accurate sales forecasts and contribute to demand planning activities.
  • Analyse sales data and performance metrics to track progress, evaluate the effectiveness of initiatives, and propose adjustments as needed.
  • Create and implement annual business plan taking into account all levers of growth: commercial agreements, marketing actions, education, merchandising and retail opportunities, profitability, trade terms, etc.
  • Monitor the accounts' performance against business plan (reporting and analytics) and develop alternative strategies when needed.
  • Stay up-to-date with industry trends, market developments, and regulatory changes impacting the beauty industry.
  • Experience in Skincare, cosmetic industry is a plus.

Qualifications

  • Bachelor or Master Degree in BBA, Marketing or related fields.
  • Minimum 3-5 years FMCG experience in Sales/ Key Account Management Merchandiser, Offline business.
  • Business Development would be a plus (have a product knowledge in Health and Beauty).
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
  • Logical thinking and strong problem-solving skills.
  • Experience managing and developing key accounts.
  • Strong understanding of the sales process from prospecting to close.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
  • Good command of English and Mandarin.
  • Prefer max to 35 years old.

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