QA Manager

3 days ago


Simpang Empat, Penang, Malaysia Agensi Pekerjaan PERSOLKELLY Malaysia Sdn Bhd Full time 90,000 - 120,000 per year
Key Responsibilities
  • Lead and develop the Process Quality Engineering team to achieve manufacturing quality objectives.
  • Manage IPQA inspectors and supervisors to ensure effective execution of in-process quality controls.
  • Oversee MRB activities, ensuring timely review, disposition, and documentation of non-conforming materials and products.
  • Drive cross-functional collaboration among Quality, Production, Engineering, and Planning teams to address quality challenges and enhance operational performance.
  • Prepare quality reports and dashboards for senior management, highlighting key trends, risks, and improvement opportunities.
  • Lead and continuously implement improvement initiatives to meet and exceed quality performance targets.

Education & Qualification Requirements
  • Bachelor's Degree in Engineering, Quality Management, or a related technical discipline.
  • Certified Quality Engineer (CQE) or Six Sigma Black Belt certification is an advantage.
  • Strong communication skills with the ability to present complex information clearly and effectively.
  • Flexible and proactive problem-solver with strong negotiation and conflict resolution skills.
  • Proven ability to build collaborative working relationships with both internal and external stakeholders.
  • Excellent organizational skills with the ability to prioritize, manage multiple projects, and maintain strong attention to detail.
  • Highly ethical, adaptable, and results-driven professional.

Experience Requirements
  • Minimum 7–10 years of experience in Quality Assurance within a manufacturing environment.
  • At least 3–5 years of leadership experience managing quality engineers and/or inspection teams.
  • Strong hands-on experience with MRB handling and in-process quality systems.

Skills & Knowledge Requirements
  • Solid knowledge of quality tools and methodologies such as FMEA, SPC, 8D, PDCA, and Root Cause Analysis.
  • Familiarity with quality management systems including ISO 9001, IATF 16949, or equivalent standards.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills with proven ability to lead cross-functional teams.


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