J - Senior E-commerce Operations Executive / Officer Mandarin Speaking

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time 60,000 - 120,000 per year

Job Responsibilities:

  • Strategy & Planning: Develop and implement overall e-commerce platform strategies, sales targets, and budgets.
  • Team Management: Build, train, and lead the e-commerce operations team; set performance indicators (KPIs) and guide the team to achieve sales goals.
  • Platform Operations: Oversee the daily operations of online stores, including product listing, pricing strategy, page optimization, and promotional campaign planning (e.g. flash sales, discounts, and bundle offers).
  • Marketing & Promotion: Plan and execute online marketing strategies, including but not limited to platform advertising (e.g. SP ads), off-site marketing, social media marketing (e.g. TikTok videos and live streaming), and influencer collaborations (KOL/KOC).
  • Data Analysis: Monitor and analyze operational data (e.g. traffic, conversion rate, GMV, average order value, return rate), prepare reports, and continuously optimize strategies based on data insights.
  • Supply Chain Coordination: Collaborate with purchasing, logistics, and customer service teams to optimize inventory management and enhance customer shopping experience.

Job Requirements:

  • Education: Bachelor's degree or above, preferably in Marketing, E-commerce, Business Administration, or related fields.
  • Experience: 3–5 years or more of relevant e-commerce operations experience; team management experience is an advantage.
  • Skills:
  • Platform Expertise: Proficient in major e-commerce platforms such as Shopee, Lazada, and TikTok Shop, including their rules and operational processes.
  • Data Analysis: Skilled in using analytics tools (e.g. TikTok Analytics, Google Analytics) or third-party tools (e.g. Chanmama) to make data-driven decisions.
  • Marketing Strategy: Familiar with various online marketing methods, including content marketing, live streaming, influencer marketing, and paid advertising.
  • Language Proficiency: Fluent in English and Malay; proficiency in Chinese is an added advantage.
  • Industry Knowledge: Experience in specific industries (e.g. mobile phones, electronics & accessories, baby & children's products) is a plus.
  • Soft Skills: Strong leadership, communication, and problem-solving abilities; able to work under pressure and adapt to a fast-paced environment.

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp:

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Type: Full-time

Pay: RM4, RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • E-commerce: 2 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

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