Customer Service Assistant

Job ResponsibilityResponsibilityProvide warm, friendly customer service to all visitors and studentsMaintain cleanliness and tidiness of the branch (changing rooms, reception)Support front desk operations (attendance tracking, admin tasks, etc.)Assist with class coordination and daily branch routinesReport and escalate any issues or emergencies to the Branch...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Job Purpose**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). This is a **6-month on-site contract,** and there is an opportunity to be converted to permanent based on performance. **Duties**: **Member...

Role DescriptionThis is a full-time, on-site role located in Johor, Medini 9 for a Customer Service Quality Analyst (Mandarin/Cantonese). The primary responsibilities include monitoring and evaluating the quality of customer service interactions to ensure standards are met. The role involves analyzing customer satisfaction data, identifying areas for...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

**JOB RESPONSIBILITIES** **1. Handle Customer Inquiries and Issues** - Handle customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame. - Assist customers remotely or dispatch technician for onsite visits. - Provide reasonable alternative solutions to resolve customer problems and arrange for a...

Identifying customer needs and help - Maintaining records of customer interactions and transactions with accuracy - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints and reach out to provide assistance - Follow up with customers to ensure their technical issues are...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...