Network Security Engineer

2 days ago

Damansara Selangor, Malaysia Private Advertiser Full time 60,000 - 120,000 per year
Responsibilities
  • To provide implementation service including managing customers and timeline.
  • To provide technical support to customer either on-site/remote/phone or email.
  • To obtain technical certification for products that company distributes.
  • To help customers in matching requirement into product/solutions.
  • To provide workable (or alternative) solution based on customer's requirement.
  • To conduct Product Hands-on Training to customers and partners
  • To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given.
  • To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc.
  • To work closely with Sales personnel to help manage a few strategic accounts
  • To conduct POC to secure sales.

REQUIREMENTS

  • Positive and professional working attitude, ability to work under minimum supervision.
  • Strong telephone communication and customer management skills, ability to effectively communicate technical solutions and remedial action plans through oral and written communications
  • Ability to work independently but still a team player.
  • Hands-on experience on LAN/WAN and security solutions would be an advantage.
  • Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc.
  • Min. 2 years of relevant experience preferred but Non-Experience Talents are also encouraged to apply

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