Clinic Operation Associate
2 days ago
Overview
We are seeking motivated individuals to join our healthcare operations team. Successful candidates will undergo a structured training program before placement to ensure confidence and competence in managing clinic operations.
Core Responsibilities
- Front-Desk & Patient Flow – Greet and assist patients, manage registration, handle incoming calls, schedule appointments, and ensure efficient patient flow with minimal waiting time.
- Billing & Clinic Management System (CMS) – Process payments accurately, maintain up-to-date patient records, and operate the clinic's management system effectively.
- Insurance / Panel Handling – Verify patient eligibility, process claim forms, and liaise with third-party administrators (TPAs) and insurance providers.
- Clinical Support (Non-Medical) – Prepare consultation and treatment rooms, assist with administrative paperwork, label and pack medications as prescribed, and coordinate follow-up visits or referrals.
- Operational Support – Confirm appointments, maintain stock levels, and ensure a clean, professional, and organized front-desk environment.
Requirements
- Possess own transport
- May be posted to clinics within the Klang Valley (placement will consider your location preference)
- Able to communicate effectively in English and Malay.
- Have basic computer literacy (Microsoft Office, email, data entry).
- Most importantly, possess the right attitude to learn, take responsibility, and uphold accountability in daily tasks.
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Fresh graduate
Contract length: 2 months
Pay: RM1, RM2,300.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Application Question(s):
- Where do you stay?
- What motivates you to apply for this position?
Work Location: In person
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