Manager, Medical Claims
2 weeks ago
Job Description
- Lead and manage the development and implementation of effective and efficient management of Guarantee Letter (GL) control systems in Business Office operations; to strengthen internal revenue management processes and the Company's bottom line.
- Demonstrate efficiency in handling transactional activities and excellent customer service to serve the needs of customers.
- Lead and develop business office capabilities to defuse the severity of service failures and enhance service recovery processes to support better financial and medical-legal risk management.
- Ensure the daily activities governing the operation of the GL team are completed efficiently, courteously, and professionally.
- Develop and implement functional and operational policies and procedures that govern business office admission, billing and discharge process under Daycare, following company-prescribed guidelines and accreditation standards.
- Supervise and develop direct reports' functional competencies to meet work output and quality, and adhere to company policies and operating standards.
Job Requirement
- MUST have Degree in Bachelor of Medicine / Nursing
- Knowledge in medical terminology is required
- Minimum 5 years of working experiences
- Working knowledge of the 13th Schedule & Procedure Code, billing, and registration
- Preferably candidates from Medical/Healthcare industry
- Knowledge of hospital information systems and management of multiple patient & customer segments and payment modes environment is preferred
- Able to work independently and in a team with the ability to thrive in a fast-paced and result-oriented environment
- Ability to work long hours, often under pressure
- Excellent verbal and written communication skills
- Excellent organizational and multitasking abilities
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