Sales Operations cum Customer Service Officer
2 days ago
Job Responsibilities
- Manage day-to-day operations efficiently and accurately.
- Manage direct sales for walk-in customers.
- Coordinate sponsorship and charity requests.
- Participate in company events including sales, promotions and sponsorship activities.
- Develop and coordinate marketing collateral with both internal and external stakeholders and vendors.
- Handle all customer inquiries promptly and professionally through multiple channels (phone, email, in-person)
- Travel to different operation sites as needed and perform other duties as assigned by management
Job Requirements
- Bachelor's degree in Business Administration, Marketing or a related field.
- Proven experience in a similar role is a plus.
- Excellent verbal and written communication skills in English, Bahasa Malaysia and Mandarin. We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
- Good interpersonal skills, a proactive, problem-solving attitude with a keen eye for detail.
- Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) is essential.
- Ability to work both independently and as part of a team.
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