Sales Operations cum Customer Service Officer

2 days ago


Sibu, Sarawak, Malaysia Subur Tiasa Holdings Berhad Full time

Job Responsibilities

  • Manage day-to-day operations efficiently and accurately.
  • Manage direct sales for walk-in customers.
  • Coordinate sponsorship and charity requests.
  • Participate in company events including sales, promotions and sponsorship activities.
  • Develop and coordinate marketing collateral with both internal and external stakeholders and vendors.
  • Handle all customer inquiries promptly and professionally through multiple channels (phone, email, in-person)
  • Travel to different operation sites as needed and perform other duties as assigned by management

Job Requirements

  • Bachelor's degree in Business Administration, Marketing or a related field.
  • Proven experience in a similar role is a plus.
  • Excellent verbal and written communication skills in English, Bahasa Malaysia and Mandarin. We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
  • Good interpersonal skills, a proactive, problem-solving attitude with a keen eye for detail.
  • Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) is essential.
  • Ability to work both independently and as part of a team.


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