Gaming Support

2 days ago


Greater Kuala Lumpur, Malaysia TP Full time 24,000 - 54,000 per year

We're Hiring: Gaming Support - Mandarin Speaking

  • Location: Teleperformance Malaysia (Kuala Lumpur) Gtower
  • Channel: Voice, Chat, Email
  • Salary: RM4,000 – RM4,500 (All-in Package)

What You'll Need:

  • Diploma or Degree in any field
  • English proficiency (CEFR B1+) – Check Level
  • 6+ months experience in customer support preferred (not required)
  • Fresh grads in English/Communications-related fields encouraged
  • Typing: 40wpm, 90% accuracy
  • Proficient in Microsoft Office & general computer use

We're Looking For:

  • Native Mandarin speaker or fluent non-native with excellent command of Mandarin
  • Excellent communication & problem-solving skills
  • Customer-first mindset
  • Open to feedback & learning
  • Team player with critical thinking

Your Responsibilities:

  • Support customers via chat & email
  • Handle inquiries, payments, and order processing
  • Safeguard customer data & privacy
  • Escalate issues when needed
  • Contribute to service improvements
  • Stay up to date through training and performance goals

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