Account Executive

2 weeks ago


Petaling Jaya, Selangor, Malaysia Upscale Full time 31,200 - 38,400 per year


Location
:
VSQ PJ

Preferably
: Open Race and gender

Salary

: Base Salary RM2,600 – RM3,200

Work
type
: Full time

Interview
date
: Immediate

Working hours 

: 5 days a week

Position
available
: 2 headcount

Candidate must be able to read , write and communicate in Chinese.
Must have expeirence in telesales 
If candidate has experience in telesales, handling client but from other industries other than real estate, client will consider also. 

Purpose
of hiring:


  1. Ensure on-boarding processes meet overall campaign
    schedule and develop appropriate mitigation plan to secure on-boarding
    completion date
  2. Develop positive relationship with the customers,
    focused on overall campaign delivery
  3. Perform campaign monitor, control and report
    campaign execution status, progress and KPIs, ensure full and effective
    reporting to management such as weekly/monthly report and campaign reviews

Key Accountabilities:


 Set priorities
to achieve objectives and record all data related to campaign status and
communications


Identify and fulfil
customer requirements, regularly inform the customers on campaign status and
share information of campaign plan with the customers


Coordinating internal
resources for the flawless execution of on-boarding process


Follow Standard Operating
Procedures


Supply recurring
reporting to customer regarding their campaign performance


Towards the end of customer contracts, discuss renewal
opportunities and work to maintain customer relationship with new contract
agreements

 

Education Qualifications:

Degree/Diploma in business
related preferred

 

Work Experience:

Required:

·      
1 years Account
Management experience

·      
1 years' experience
in working directly with Customers

Preferred:

·      
Project Management
experience preferred

·      
Real estate
experience preferred

 

Skills, Knowledge &
Abilities

 


  1. Language – Spoken and
    written Chinese and English skills
  2. Software – knowledge in
    using all Microsoft product, especially Excel. Salesforce and Tableau experience
    a plus.
  3. Communication – Excellent
    communication skills between internal staff and external customers
  4. People
    Management
    – working with various stakeholders for different accounts, you
    will need to provide clear goals and guideline to everyone to ensure
    everyone on the same track


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