Senior Executive Food Services

9 hours ago

Petaling Jaya, Selangor, Malaysia DKSH Spain Full time

Job Responsibilities:

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesImplement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territoriesTrack self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performedExecute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandisingPrepare quotation/tender prices, delivery and commercial terms, in accordance with company policiesReport on the activities and products of the competitors via inputs to the competition reportsRecord sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databasesExecute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customersMaintain a customer complaints/issues log and follow up on customer issuesRespond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded productsWork with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job requirements:

Diploma or Degree in Sales/Marketing, or any other related field.4-5 years experience in a similar role, preferably from F&B sales industrySales background dealing with HORECA / Bakery exposure/experience is highly desirableSales of Bakery Ingredients is highly desiredDemonstrate basic knowledge and understanding of the industry, market & competitorsDemonstrate basic knowledge in assigned territories/products/services and strong selling skillsDemonstrate strong communication and negotiation skillsDemonstrate basic research and analytical skillsDemonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)Demonstrate fluency in local language and ideally in English, both written and spokenMust be willing to travel

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