Human Resources Manager

1 week ago

Klang, Selangor, Malaysia WIKICAREER SDN. BHD. Full time

Location: KL/JB/Selangor/Penang

Key Responsibilities

1. HR Operations

  • Recruitment & Onboarding:

    Drive end-to-end recruitment from job posting, sourcing, interview coordination, offer management, to smooth onboarding.

    Build strong talent pipelines and ensure excellent candidate experience.
  • Employee Lifecycle Management:

    Maintain accurate HR records, manage probation reviews, confirmations, promotions, transfers, and exits.

    Ensure timely feedback, documentation, and compliance throughout each employee's tenure.
  • Employee Relations:

    Serve as a trusted advisor on HR policies, conduct, and workplace ethics.

    Address grievances, mediate conflicts, and conduct investigations and disciplinary actions professionally.

2. Payroll, Compensation & Benefits

  • Oversee end-to-end payroll processing, ensuring accuracy, confidentiality, and compliance with statutory requirements.
  • Manage contributions, tax filings, leave, and attendance data; reconcile payroll accounts and prepare management reports.
  • Conduct salary benchmarking and administer benefits programs, ensuring competitiveness and legal compliance.
  • Provide clear communication and support to employees on compensation and benefits matters.

3. Training & Development

  • Identify skill gaps and design learning programs that align with business goals.
  • Manage HRDF applications, claims, and compliance.
  • Organize and evaluate training sessions, monitor outcomes, and maintain detailed training records.
  • Support succession planning and leadership development for high-potential employees.

4. HR Strategy, Policy & Analytics

  • Develop, update, and enforce HR policies and employee handbooks aligned with Malaysian labour law.
  • Partner with management on workforce planning, organizational development, and culture initiatives.
  • Generate HR dashboards and analytics on turnover, headcount, and training ROI; use insights to improve HR performance.
  • Manage HR budgets effectively and ensure cost efficiency across all HR activities.

5. Audit, Compliance & Administration

  • Liaise with auditors and government agencies on HR matters to ensure compliance with all statutory requirements.
  • Oversee daily office administration, including facilities management, IT coordination, travel arrangements, and procurement.
  • Ensure a well-organized, safe, and inclusive workplace environment.

6. General

  • Disseminate company updates and communications to employees, supporting engagement and transparency.
  • Handle ad-hoc HR projects and initiatives assigned by regional or local management.

Requirements
  • Education: Bachelor's degree in Human Resources Management or equivalent.
  • Experience: Minimum 5 years of full-spectrum HR experience, ideally within the freight forwarding or logistics industry.

  • Skills & Knowledge:

  • Strong understanding of Malaysian labour laws and HR best practices.

  • Proficiency in HRIS and payroll systems.
  • Excellent interpersonal, leadership, and conflict-resolution abilities.
  • Analytical mindset for HR data and reporting.
  • Organized, detail-oriented, and able to manage multiple priorities.

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