Team Leader Beautician
2 weeks ago
Key Responsibilities
1. Leadership & Supervision
Lead, guide, and motivate beauticians to achieve individual and team KPIs.
Plan staff schedules and ensure adequate manpower for daily operations.
Conduct regular team meetings and communicate updates, promotions, and SOP changes.
Monitor staff performance, discipline, and grooming standards.
2. Treatment & Service
Perform aesthetic treatments (e.g., facial, laser, peel, etc.) according to clinic standards.
Ensure clients receive professional consultation and excellent service experience.
Handle customer feedback or complaints professionally and promptly.
Uphold strict hygiene, safety, and quality standards in all procedures.
3. Training & Development
Provide on-the-job training for new beauticians.
Monitor skill progression and provide constructive feedback to team members.
Support in organizing internal product/treatment training with doctors or team.
4. Sales & Operations
Drive sales of treatment packages and skincare products.
Monitor daily sales reports and support the team in achieving monthly targets.
Assist in stock control, treatment room preparation, and product ordering.
Ensure the clinic's cleanliness, tidiness, and readiness at all times.
Requirements
Minimum Diploma/Certificate in Beauty Therapy, Aesthetic Science, or related field.
At least 3 years of experience in aesthetic/beauty clinic.
Strong leadership, communication, and interpersonal skills.
Positive attitude, team player, and results-driven.
Able to perform aesthetic treatments confidently and professionally.
Benefits
Attractive salary starting Rm3000 - Rm4000 + commission & incentives
Continuous training and career growth opportunities
Staff discount on treatments and products
Supportive and dynamic working environment
Job Type: Permanent
Pay: RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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