Executive - Business Intelligence

Job Role

The Business Intelligence Executive who is eager to work across the data spectrum, unlocking the power of data, collaborating closely with the leadership team, and provide actionable insights to stakeholders. This role will support the overall data management and business intelligence strategy and work closely with technical and non-technical stakeholders to acquire and process data, manage databases and data quality, analysing data, and providing valuable insights to inform business decisions.

Key Responsibilities:

Data Acquisition, Processing, Administration and Governance

• Collaborate with business stakeholders and data stewards to understand their data needs, ensuring master data meets business requirements.
• Design and maintain the master data model with efficient data processing workflows, ensuring alignment with the organization's data architecture and quality standards.
• Establish and enforce data quality standards and guidelines to maintain the consistency and accuracy of master data across the organization.
• Develop and implement data governance policies and procedures to ensure master data is captured, processed, stored, and shared consistently and securely.

Data Analysis, Insights, Reporting and Business Intelligence Development

• Design and build compelling data visualizations (dashboards, charts, infographics) to effectively communicate insights to diverse audiences.
• Translate complex data analysis into clear and concise narratives for both technical and non-technical stakeholders.
• Present data-driven insights and recommendations to leadership and business teams, influencing strategic decision-making.

General Support

• Perform data extraction, data submission and data quality assurance tasks for HTT global corporate travel partner.
• Safeguard and maintain confidentiality of customer and company information.
• Assist in trade shows and customer events (e.g., MAS Travel Fair, MATTA Fair, etc.).
• Adhere to all Standard Operating Procedures.
• Perform any other duties as assigned by the company.

Job Specification:

• Bachelor's degree in Data Analytics, Data Science, Computer Science, Information Technology, Information Systems, Business Analytics, or a related field.
• With 1-3 years' experience in data management, data analysis, business intelligence solution development and data science.
• Proficiency in data management tools, specifically in SQL language, with deep understanding of data lifecycle and data management principles.
• Proficiency in Python programming language, BASH scripting and utilization of Git.
• Experience in utilizing APIs to perform data import.
• Proficiency in KNIME Analytics Platform, with project experience in delivering solutions using KNIME.
• Highly proficient in developing reports or dashboards in Power BI, and able to utilize DAX language, Power Query, M Language and other features in Power BI.
• Knowledge of data profiling and data cleansing techniques, data governance principles and practices.
• Adherence to ethical standards and commitment to upholding company values.

Job Competencies (Knowledge, Skills & Abilities)

• Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends.
• Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations.
• Competent in online booking systems and software, as well as general computer skills.
• Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously.
• Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness.
• Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity.
• Strong leadership skills, capable of inspiring and motivating others to achieve success as a team.