Business Analyst-Trade Operations

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Encora Full time

We are seeking a Business Analyst with Trade Operations experience to lead the implementation of our new Trade Finance System.

Key Responsibilities:

  • Project Oversight:

Lead the end-to-end delivery of the Trade Finance System project, including gathering and documenting business requirements, reviewing functional specifications, preparing and executing UAT test scripts, and supporting implementation and post-production activities.

  • UAT Support:

Drive UAT planning and execution, ensuring test cases reflect real-world trade operations scenarios and validating system functionality against business needs.

  • Stakeholder Collaboration:

Work closely with Trade Operations, Product, Technology, and Compliance teams to ensure system requirements align with operational workflows and regulatory standards.

  • System Enhancements:

Prioritize and manage system enhancements based on feedback from Trade Operations and other stakeholders, ensuring continuous improvement and operational efficiency.

  • Documentation & Compliance:

Review trade finance documentation and transactions for accuracy and compliance with international trade regulations and internal policies.

  • Policy & Process Development:

Contribute to the development and refinement of trade finance policies, SOPs, and best practices, incorporating system capabilities and operational insights.

  • Issue Resolution:

Investigate and resolve operational issues related to trade finance transactions, ensuring timely and accurate processing.

  • Cross-Functional Coordination:

Liaise with internal departments such as Risk, Compliance, and Operations to ensure seamless transaction processing and system integration.

  • Training & Enablement:

Conduct training sessions for internal teams and clients on system usage and trade finance processes, leveraging operational expertise.

  • System Utilization:

Use trade finance platforms to monitor, process, and report on transactions, ensuring alignment with operational procedures.

Requirements:

  • Degree in Information Technology, Business, Finance, or related disciplines.
  • Experience: Minimum 3–6 years of experience, preferably in Trade Operations or Trade Finance, with exposure to system implementation or business analysis.

Skills & Competencies:

  • Strong analytical and problem-solving skills.
  • Experience in project management or system implementation is an advantage.
  • Deep understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections, Open Account, Financing).
  • Familiarity with trade operations workflows and regulatory requirements.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities and deliver under tight deadlines.
  • Proactive, detail-oriented, and results-driven.
  • Strong team player with self-initiative and adaptability

Job Type: Contract

Contract length: 12 months

Pay: RM6, RM8,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Work Location: In person

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