deputy manager/manager, it infrastructure lead

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Kaunseling & Pengurusan Kredit [AKPK] Full time 80,000 - 120,000 per year

JOB PURPOSE:

To lead and manage IT infrastructure operations and support, ensuring efficient and reliable systems that enable smooth business operations aligned with the company's vision and objectives. This role also oversees the successful delivery of IT projects within defined timelines, budgets, and quality standards.

KEY RESPONSIBILITES :

  1. IT Infrastructure Management
  2. Manage and monitor all IT infrastructure, including hardware, software, servers, storage systems, and network connectivity (LAN/WAN), ensuring secure and efficient operations.
  3. Cloud Operations Oversight
  4. Oversee and support cloud infrastructure to ensure high availability and service uptime.
  5. Technical Advisory
  6. Provide recommendations and updates to management on ICT technical matters to support decision-making and future planning.
  7. Project & Business Case Support
  8. Assist in the preparation of business cases and support ad-hoc ICT-related projects.
  9. Data Security & Disaster Recovery
  10. Ensure the security and integrity of all digital information through backup reviews, disaster recovery testing, and contributions to the Business Continuity Plan.
  11. ICT Budget Management
  12. Prepare and manage the ICT budget to align with organisational goals and identify future infrastructure needs.
  13. Policy & Procedure Development
  14. Develop, review, and maintain ICT policies, SOPs, and procedures to ensure compliance and best practices.
  15. ICT Needs Assessment
  16. Conduct requirement studies and surveys to evaluate current systems and recommend improvements.

QUALIFICATION :-

Education and Experience:

  • Bachelor's Degree in Computer Science, Information Systems, or equivalent education or work experience.
  • Minimum of 3 years in a management role, involving IT infrastructure, network, or system implementation projects or maintenance.

Availability and Flexibility:

  • Occasionally required to work beyond regular office hours and during weekends.
  • Occasionally required to travel to Datacenters, Data Recovery Centers, and branches.

Skills and Competencies:

  • Possess technical and management skills relevant to IT infrastructure.
  • Strong communication skills for regular interaction with management, users, and vendors.

Credit Report:

  • Good credit report required.

This role entails overseeing the entire IT infrastructure landscape, contributing to strategic decisions, ensuring data security, and managing the budget to support the organization's business plan. Effective communication and technical expertise are key components of success in this position.

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