Restaurant Manager

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Cruise Placement Full time

About Viking

Founded in 1997, Viking Cruises is an award-winning global cruise company operating luxury river, ocean, and expedition routes.

Recognized as the No.1 River and Ocean Cruise Line by Condé Nast Traveler and Travel + Leisure, Viking delivers cultural, culinary, and historical experiences for sophisticated travelers around the world.

We are now seeking Mandarin-speaking Restaurant Managers and Waiters to join our European River Cruise hospitality team.

Restaurant Manager

  • Lead and supervise the restaurant and bar team to ensure high-quality dining service for Chinese guests.
  • Manage service flow, table assignments, and daily staff schedules.
  • Coordinate between kitchen and service teams, ensuring timely and accurate food delivery.
  • Train and coach wait staff in Chinese service etiquette and Viking standards.
  • Handle guest feedback, resolve issues professionally, and maintain excellent ratings.

Restaurant Waiter / Waitress

  • Provide table service to Chinese guests, ensuring polite and attentive communication.
  • Present menus, explain dishes, and assist guests with food and beverage choices.
  • Set tables, deliver orders, and maintain cleanliness throughout service.
  • Follow Chinese dining culture standards and onboard service procedures.

Requirements

  • Fluent in Mandarin (spoken & reading).
  • Restaurant Manager: Minimum 3–5 years of experience in a managerial role.
  • Waiter/Waitress: Minimum 1–2 years service experience in F&B, hotel, or cruise.
  • Excellent customer service, teamwork, and communication skills.
  • Appearance: No visible tattoos while in uniform

Interview Information

  • Online pre-screening (confirm experience and Chinese skill).
  • Final interview in Kuala Lumpur – November 27 (with Viking HR Director).​
  • Work Location: This is an overseas job based on a European River Cruise Ship, sailing on the Rhine / Danube routes.

How to Apply

  • Apply directly through this platform
  • OR send your resume via WhatsApp to: for faster screening

Learn more:

Keywords: Restaurant · Waiter · Waitress · F&B · Manager · Supervisor · Cruise · River Cruise · Viking · Hospitality · Chinese Speaking · Mandarin · Hotel Service · Restaurant Crew · Cruise Line · Guest Service · Dining Staff · Food & Beverage Malaysia

Job Types: Full-time, Permanent, Contract

Contract length: 8 months

Pay: RM8, RM14,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Do you have experience in wine or buffet services at hotels or upscale, sizeable outdoor events?
  • Do you have catering experience for events with over 200 people?

Experience:

  • Restaurant management: 2 years (Preferred)
  • Restaurant: 2 years (Required)

Language:

  • Mandarin (Required)
  • English (Required)

Work Location: In person

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