Store Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia Gentle Rebel Sdn Bhd Full time 33,000 - 66,000 per year

STORE MANAGER / ASSISTANT STORE MANAGER

Instagram: becateaofficial

WHY BECA TEA?

Every minute you spend working for a company is one minute of your life given away.

Who deserves the life you give away?

WHO IS BECA TEA?

A company with decades of experience and yet is fun and innovative

We are a tea family, and we have been on the old High Street of Kuala Lumpur (Jalan Tun HS Lee) for the last 92 years.

Great-grandpa peddled tea out of his tin trunk, on a trishaw, all around Kuala Lumpur. We still have that tin trunk.

We're a 93-year-old start-up. The floorboards creak. The old typewriter still sits there. But our world is also tea mixology, distilled botanicals, compression technology.

We will be the first outlet out there that does not add any sugar or flavoured syrups to our tea drinks.

We have a simple mission - make the best cup of tea, sell it to everyone, make space for the quiet tea drinker overlooked in this coffee world, and give the weary coffee addict and the sheepish boba junkie an alternative. We also have the audacious aim of sparking a new wave of interest in tea, starting in Malaysia and Singapore, and then going far beyond our shores.

Grow, as the company grows

We have launched 2 outlets in Uptown Damansara Utama and Bangsar South this year, and we plan to launch several more in the months to come. We are also working on launching in Singapore sometime in 2026 or earlier.

Responsibilities:

  • Supervise daily operations of the outlet to ensure compliance with Standard Operating Procedures
  • Ensure excellent customer service and resolve any issues promptly
  • Manage staff schedules and daily task assignments
  • Monitor inventory levels and place orders as needed
  • Train and onboard new staff members
  • Ensure compliance with health and safety regulations
  • Lead and motivate the team to achieve sales targets
  • ⁠Promote and upsell menu items according to advertising and promotion plans by the company

Qualifications:

  • High school diploma or equivalent; a degree in hospitality or business management
  • Proven experience in a supervisory role within retail or hospitality
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask and work well under pressure
  • Proficient with inventory management software and POS systems
  • Flexible to work on shifts, including weekends and public holidays

Preferred Skills:

  • Leadership
  • Customer Service
  • Inventory Management
  • Staff Scheduling
  • Conflict Resolution
  • Sales Strategy
  • POS Systems
  • Health and Safety Compliance

Salary & Benefits:

  • Annual Leave
  • Medical Leave
  • EPF/SOCSO/EIS
  • Medical Claim
  • Sales Incentive and Bonus

Job Type: Full-time

Pay: RM2, RM3,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

  • Supervising: 3 years (Preferred)

Work Location: In person

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