Store Manager

1 day ago

Petaling Jaya, Selangor, Malaysia Salam Point Sdn Bhd Full time 40,000 - 80,000 per year

About the role

We are looking for a dedicated and enthusiastic Store Manager to join our team at Salam Point Grocery' in Kelana Jaya, Selangor. This is a full-time position where you will be responsible for overseeing the daily operations of our grocery store, ensuring efficient store functioning, excellent customer service, profitability, inventory accuracy, and compliance with company policies. The manager leads the team, coordinates workflows, maintains store standards, and drives sales performance.

What you'll be doing

  • Daily Operations: Oversee the daily operations of the grocery store, ensuring efficient and profitable functioning.
  • Staff Management: Recruit, train, and supervise staff, providing guidance and support to ensure high performance and customer service standards.
  • Customer Service: Ensure high levels of customer satisfaction through excellent service, addressing complaints and feedback promptly.
  • Inventory Management: Monitor stock levels, manage inventory, and make key decisions about stock control to minimize waste and ensure product availability.
  • Sales and Marketing: Develop and implement strategies to increase store traffic, enhance sales, and optimize profitability through promotions and marketing efforts.
  • Financial Oversight: Prepare budgets, monitor expenses, and track daily sales to ensure fiscal responsibility and profitability.
  • Compliance and Standards: Ensure compliance with company policies and procedures, as well as health and safety regulations, maintaining store condition and visual merchandising standards.
  • Problem Resolution: Address and resolve any issues that arise from staff or customers, fostering a positive work environment and customer experience.
  • Administration & Reporting: Complete daily paperwork, reports, and log sheets while communicating key operational updates to upper management.

What we're looking for

  • Proven experience as a retail manager, preferably in a grocery store setting, with a minimum of 2 years in a supervisory role.
  • Strong leadership, communication, and customer management skills.
  • Ability to analyze sales data and make informed decisions.
  • Proficiency in inventory management systems.
  • Ability to work well in a team and adapt to a fast-paced environment.
  • A positive, friendly and helpful attitude.

What we offer

At Salam Point Grocery', we are committed to providing a supportive and rewarding work environment for our employees. As a Store Manager, you will have the opportunity to grow within the company. We offer competitive remuneration, flexible working arrangements, and a range of employee benefits to support your overall well-being.

About us

Salam Point Grocery' is a leading grocery retailer in the Kelana Jaya area, known for our wide selection of high-quality products and exceptional customer service. We pride ourselves on being a trusted and community-focused brand, committed to providing our customers with the best shopping experience.

If you are excited about this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now.

Job Types: Full-time, Part-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Professional development

Work Location: In person

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