Outlet Crew – Mixue
1 day ago
Job Description:
At Mixue, we believe in delivering more than just ice cream and tea — we deliver joy with every cup and cone We're looking for energetic, responsible, and customer-focused individuals to join our team. If you're passionate about providing excellent service and enjoy working in a fast-paced environment, we want you on board
Key Responsibilities:
- Greet every customer with a big smile and warm welcome – customer satisfaction is your top priority
- Provide excellent customer service and ensure every guest has a pleasant experience
- Be fully familiar with all Mixue menu items and able to clearly explain and recommend products to customers
- Actively promote products and upsell when appropriate
- Prepare all products according to HQ Standard Operating Procedures (SOP) to maintain consistent quality
- Perform opening and closing duties, including stock count, cleaning, and equipment checks
- Monitor stock levels and ensure all raw materials are available to support daily operations
- Maintain the cleanliness and hygiene of the kiosk/shop, including both internal and external areas
- Ensure smooth daily operations and assist in achieving outlet sales targets and profitability
Requirements:
- Positive attitude with a passion for customer service
- Friendly, responsible, and able to work well in a team
- Able to work shifts, weekends, and public holidays
- No experience required – training will be provided
- Basic understanding of F&B operations is a plus
What We Offer:
- Competitive salary & incentives
- Staff meals & uniform provided
- Training & career development opportunities
- Friendly and supportive working environment
How to Apply:
Interested candidates are encouraged to contact Madam Lee at to arrange an interview.
Join the Mixue family and be part of a fast-growing brand that spreads smiles one scoop at a time
Job Type: Full-time
Pay: RM1, RM3,000.00 per month
Work Location: In person
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